Refund and Returns Policy

Refund & Return Policy

Effective Date: 16th May 2026

Welcome to ripeandharvest.com. This Refund & Return Policy outlines the conditions and process for returns, replacements, and refunds for purchases made through our website.

1. Eligibility for Returns

Customers may request a return or replacement if:

  • The product received is damaged, defective, or expired.

  • An incorrect item has been delivered.

  • The product quality does not match the order placed.

To be eligible for a return:

  • We offer 7 days of Return Policy from the date of delivered

  • The product must be unused and in its original packaging.

  • Proof of purchase/order confirmation must be provided.

2. Non-Returnable Items

Returns or refunds will not be accepted in the following cases:

  • Products damaged due to misuse, mishandling, or improper storage by the customer.

  • Opened, partially consumed, or altered products.

  • Requests made after the return eligibility period.

  • Minor differences in packaging, labeling, or color appearance.

3. Return Process

To initiate a return:

  1. Contact our support team via email or phone.

  2. Share your order details along with images of the product (if damaged or incorrect).

  3. Our team will review the request and provide further instructions.

Approved returns may require the product to be shipped back to us or collected through our delivery partner.

4. Refund Policy

  • Refunds will be initiated after the returned product has been inspected and approved.

  • Approved refunds will be processed within 7–10 business days.

  • Refunds will be credited to the original payment method used during purchase.

  • Product Will Be Eligible For Return Within 1 Day After Delivery

  • Replacement Product Will Be Delivered With In 2 Days

5. Cancellation Policy

  • Orders can be cancelled before shipment confirmation.

  • Once the order has been dispatched, cancellation requests may not be accepted.

6. Exchange Policy

  • Product exchanges are subject to stock availability.

  • Damaged / Exchange / Replacement products will be delivered 5-7 working days.

7. Shipping Charges

  • Return shipping charges may be borne by the customer unless the return is due to a damaged, defective, or incorrect product delivered by us.

8. Contact Information

For return, refund, or exchange-related queries, please contact:

RIPE & HARVEST PRIVATE LIMITED
Website: ripeandharvest.com
Email: contact@ripeandharvest.com
Phone: +91 7060007877