Welcome to Ripe & Harvest. By accessing this website, browsing our pages, or placing an order, you agree to comply with the terms and conditions stated below. These terms are designed to create a clear understanding between the company and the customer regarding the use of the website, product purchases, and related services. If you do not agree with any part of these terms, you should not continue using the website or placing orders through it.

Ripe & Harvest offers products such as makhana, chia seeds, and dry fruits. All product descriptions, images, prices, and availability details are provided for general information and may be updated, changed, or corrected at any time without notice. We make every effort to ensure that product information is accurate and current, but small variations in appearance, packaging, size, or taste may occur because of natural product differences or batch changes.

When you place an order, you are responsible for providing complete and accurate details, including your name, address, phone number, email, and payment information. Incorrect or incomplete information may result in delays, failed delivery, or order cancellation. Once an order is confirmed, we may begin processing it immediately, and changes or cancellations may not always be possible after that stage.

All orders are subject to acceptance and availability. In some cases, we may need to cancel or modify an order if the requested product is unavailable, if there is a pricing error, or if there is a problem with payment or shipping details. In such situations, we may contact the customer using the details provided at the time of purchase. If payment has already been received for a canceled order, the refund process will be handled according to our refund policy.

We aim to deliver fresh and quality products within a reasonable time frame. However, delivery timelines may vary depending on location, courier performance, weather conditions, holidays, or other factors beyond our control. We are not responsible for delays caused by third-party logistics providers, incorrect address details, or unforeseen circumstances. Once the package is handed over to the delivery partner, the shipment is subject to their handling and transit schedules.

Customers are expected to inspect their order upon delivery and notify us promptly if any product is damaged, missing, or incorrect. Claims regarding damaged or wrong items should be made within a reasonable period after delivery so that we can review the issue and provide support. We may request supporting details such as photos, order numbers, and delivery information before taking further action.

Because our products are food items, customers should store them properly according to the instructions on the packaging or provided by our team. We are not responsible for any product damage, quality loss, or spoilage caused by improper storage, exposure to heat or moisture, or use after the expiry date. Customers should also check ingredients and product details carefully in case of allergies or dietary restrictions.

All content on this website, including text, images, logos, design elements, and product information, belongs to Ripe & Harvest unless otherwise stated. You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without written permission. Any unauthorized use of the website or its content may result in legal action.

We reserve the right to suspend or restrict access to the website if we believe that a user has violated these terms, misused the platform, or acted in a manner that may harm the business or other users. We may also update these terms from time to time to reflect changes in our business, products, legal requirements, or website operations. Continued use of the website after changes are posted means you accept the revised terms.

These terms are governed by the laws applicable in India. Any disputes related to website use, orders, delivery, payment, or product issues will be handled under the appropriate legal jurisdiction in India. By using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

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